Release Date: December 08, 2025
Effective Date: December 08, 2025
Last Updated Date: December 08, 2025
Thank you for using ("VitalQ", "we" or "us"). VitalQ is committed to protecting the privacy of all users ("you," or "Users") who access the app. Our Service is provided and controlled by Xi'an Nine O'Clock Software Technology Co., Ltd ,and we are the data controller.The privacy policy is here to give you all the information you need about what kind of information we collect, how we use it, how we share it, how you control your data, and make sure you know your rights in connection to when you use our applications, software, websites, APIs, and services. To ensure the highest standards of privacy and data security, we have appointed a dedicated Data Protection Officer (DPO) . Our DPO is responsible for overseeing our data protection strategy and ensuring that all personal data collected from you is handled in accordance with applicable privacy laws and regulations. Our DPO is also responsible for ensuring that you can exercise your data protection rights, such as accessing your data, requesting corrections, or asking for deletion of your personal data. Our DPO can be reached at support@kagudian.com. By using or accessing our App or our Service, you agree to our privacy policy. You promise us that(I) YOU have read, understand, and agree to this Privacy Policy, and(II) You are over 16 years old. If you do not agree or are unable to make this promise, you must not use the Service and delete the app from your devices
1.Information we collect
1) Data you give us：You may be asked to provide us information about yourself when you use the Service. This information includes: A. data directly/indirectly relating to your practice (including your personal information like your gender, age, height and weight, practice schedule (i.e. time you practice), how you feel after practice, areas for improving body type, and your preferences relating to the ways of improving your body). B. data related to your account,including your email address and verification code.
2) Data we collect automatically:We collect data about your mobile device. Examples of such data include language settings, type and model of a device, device settings, operating system This information helps fix bugs when any issues are reported on your device
3) Usage Data:We record how you interact with our Service. For example, we log your taps on certain areas of the interface, the features, and content you interact with, how often you use the App, how long you are in the App, what sections you use, and your subscription orders.
2. How we use information
We use the information we collect for the following purposes:
1) Improve, personalize, and develop the services and to develop new features.
we need this information to understand how users interact with the ''VitalQ app'' services, the stability, and performance of the services, etc.
2) Communicate with you
We use your information when needed to send you Service notifications and respond to you when you contact us.
We guarantee that the information we collect will never be sold.
3. Sharing of information
We may share non-personal information that is aggregated or de-identified so that it cannot reasonably be used to identify an individual. Meanwhile, We may preserve or disclose information about you to comply with a law, regulation, legal process, or governmental request; to assert legal rights or defend against legal claims; or to prevent, detect, or investigate illegal activity, fraud, abuse, violations of our terms, or threats to the security of the Services or the physical safety of any person. We will not share your information with other service providers without your personal consent.
4. Your rights
You can simply uninstall the app to remove any stored data at any time.You can access and update your account information directly through your settings. If you need any further assistance or request regarding your rights like your rights to access your data, rights to data portability, rights to deletion your information, rights to object, rights to opt-out sale&sharing,etc , feel free to contact us at support@kagudian.com
5. GoogleFit
As a fitness-related application, we support your connection to GoogleFit in order to provide you with more comprehensive services. You can choose whether to use GoogleFit based on your personal preferences. Additionally, we would like to inform you that VitalQ's use and transfer of information received from Google APIs will adhere to Google API Services User Data Policy, including the requirements for limited use.
6. Our Policies for Children
We appreciate the importance of taking additional measures to protect children's privacy. We do not knowingly collect Personal Data from children under the age of 13.If we learn that we have collected personal information online from a child or an adolescent under age threshold of parent consent required by local laws(normally, the age threshold is 13, but it may vary in certain countries or regions), we will promptly delete that information. If you believe that we processed Personal Information about or collected from a child without parent consent, please contact us at support@kagudian.com
7. Data Security
We store your personal information on a secure server, with the latest firewall protection, saved in secure facilities. In addition, we implement administrative, technical and physical safeguards in line with commercially applicable and industry standards to protect the confidentiality and security of your personal information and to prevent unauthorized access.
We have implemented appropriate, reasonable measures designed to protect the security of any personal information that we process，including：
○ In certain services(for example, services involving the collection of your sensitive information, we will use encryption technology (SSL) to protect your information, and isolate it using isolation technology;
○ We will employ multiple data anonymization techniques to enhance the security of information during use;
○ We will implement strict data access permission controls and multi-factor authentication technologies to protect information and prevent unauthorized use;
○ We will establish data classification and grading systems, data security management standards, and data security development standards to regulate the storage and use of information;
○ We will enforce comprehensive security controls through confidentiality agreements with information handlers and mechanisms about monitoring & audit;
○ We will organize security and privacy protection training programs to enhance employees' awareness of the importance of protecting personal information.
However, despite our security measures and efforts to protect your information, any electronic transmission or information storage technology through the Internet cannot guarantee 100% security. We cannot promise or guarantee that no hackers, cyber criminals or other unauthorized third party destroy our security measures, nor can we promise that no third party improperly collect, access, steal or modify your information. Although we will do our best to protect your personal information, the risk of transferring your personal information to or from our services is at your own expense. You should access the service only in a secure environment. If you have any reason to believe that your interaction with us is no longer safe, please notify us at support@kagudian.com.
8.Data Retention
In short: We will retain your information if necessary to achieve the purpose outlined in this Privacy Policy, unless otherwise required by law.
We will retain your personal information only for the time required for the purposes specified in this Privacy Policy, unless legally required or permitted for longer retention periods (e. g., tax, accounting or other legal requirements).
When we have no ongoing legal business to process your personal information, we will delete or anonymize such information, or if this is impossible (for example, because your personal information is stored in a backup file), we will securely store your personal information and isolate it from any further processing until it can be deleted.
9. Cross-Border Data Transfers
Our primary server is located in [Singapore]. To keep our service safe and reliable, we may also back up or process data in other locations where our cloud providers operate. Please note that the Personal Information we collect from you may be stored on a server located outside of the country where you live and such jurisdiction may not provide the same protections as the data protection laws in your home country. By using our Service, you agree to transfer your information to countries where we and/or our service providers operate. Where required, relevant safeguards are in place to afford appropriate protection for your personal information and we will comply with applicable data protection laws. If you are a user in the EEA, UK, Brazil, please be aware that we rely on Standard Contractual Clauses (SCCs) for transfers of data from these regions.For more information about how we transfer personal information internationally, please contact us at support@kagudian.com.
10. Changes to this privacy policy
We reserve the right to change this Privacy Policy from time to time. We will inform you of any changes by posting the updated Privacy Policy through the mobile applications. If we make any material changes to our Privacy Policy, we will post a notification through the mobile applications and/or by asking you to review the changes to the Privacy Policy the next time you access the Services. Your continued use of the Services after the changes are made will indicate your consent to our use of your information consistent with this Privacy Policy, including those changes.
11. Supplementary clause (Effective: December 09, 2025)
This privacy policy also applies to users in California under the California Consumer Privacy Act of 2018 ("CCPA"). We guarantee that the information we collect will never be sold.In addition, your rights under the CCPA:
1) To know what information we collect.You can request the details of the information we have collected from you by contacting us at support@kagudian.com
2)To delete the information we collect.You can request the deletion of your data by contacting us at support@kagudian.com After that, you can use our application as usual, without any discrimination.
Release Date: December 08, 2025
Effective Date: December 08, 2025
Last Updated Date: December 08, 2025